What are your terms and conditions?


Your booking with Wish upon a Party is confirmed when I have received your 50% deposit or full payment.  This deposit is non refundable and the remaining event charge must be paid prior to the arrival of the entertainer at the party or on arrival of the entertainer.  If the party has not been paid for in full on arrival of the entertainer the party Wish upon a Party reserves the right to cut short the party and cancel your booking and keep the 50% deposit.  Because we are in high demand, this policy ensures that our time slots are only taken up by clients who plan to keep their appointment. 

You may cancel up to 24hrs before the party. Cancellation will result in forfeiting your 50% deposit.


Any amount you have paid above the required 50% deposit is refundable if cancelled up to 24 hours before the party is scheduled.  


Cancellation within 24hrs of the party will result in a charge of 50% of the party total. 

In the event of bad weather, serious illness, riots, Act of God, or other unforeseen emergencies, we reserve the right to cancel the event. In this instance, your deposit would be returned to you.  This is the ONLY exception to the non-refundable deposit. Wish upon a Party do not accept any liability and shall not be liable for non completion of the event or for any delays arising as a result of:

  • Bad weather

  • Loss, damage or cancelation due to fire, floods or any other cause beyond it’s reasonable control

  • State funerals and days of public mourning

  • Strikes, riots or lock outs affecting any trade with which Wish upon a Party is concerned

  • Failure of the entertainer to arrive at the appointed place and time due to circumstances beyond their control


Our performers' safety is top priority. We reserve the right to leave any party at any time if our performers feel threatened or uncomfortable. In this instance, you would not be charged for the party, however, your deposit will not be returned. 

All Wish upon a Party entertainers that are delivering a party by themselves are Criminal Record Bureau (CRB) checked. If entertaining at an event and parents are present it is not a legal requirement that all entertainers are CRB checked.  

We do not accept liability for any damages that may occur on site. The venue is the responsibility of the client.

 

The host/parent is responsible at all times for the general supervision of children within the party venue and for insuring that children only leave the party venue with their own parent or guardian. Our entertainers are booked to entertain the children, if children become unruly or badly behaved it is the responsibility of the parents or hosts not the entertainer to control them. Our responsibility is strictly limited to the supervision of party activities provided by us. Guardians or hosts present should supervise children at all times. Safety is very important to us, we will do all that we can to ensure that no injury occurs to any persons at our events. However, in the unlikely event that an accident occurs, Wish upon a Party cannot be held responsible. Please note that small items are not suitable for very young children.  

All photographs taken by Wish upon a Part remain the property of Wish upon a Party. We reserve the right to use photographs for promotional purposes. If your photograph is chosen for any purpose, including but not limited to promotional purposes we promise to notify you ahead of time.

All party extras are liable to the supplier’s terms and conditions which will be provided when booking. All party extras must be paid in full.

Please note that we may supply sweets, prizes and suitable gifts on some of our party packages, however, the Wish upon a Party entertainer cannot be held responsible for any harm caused. We cannot guarantee that our sweets are nut free. It is the responsibility of the client to inform the party organiser if any children that will be attending the party have any allergies, illnesses or any other type of disability at least 24 hours prior to the party.

 

If you do not wish us to supply sweets, prizes or gifts then please notify us at least 24 hours prior to the event so that we can agree and arrange alternatives 

 

Face painting - face painting packages mean we will face paint for every child we can fit in within the allotted time we are contracted for. We suggest simple styles / half a face / cheek, to allow us to paint as many faces as possible! We regret that we can not re-do faces due to smudging/ washing or to change a style. This is to allow us to provide a fair service to all and paint as many children as possible within the allotted time. We are insured by EQUITY to face paint and work with balloons with children: we use only the best and most gentle face TAG Brand face paints.  We try and inform parents that our red face paint can last longer than other colours so we may suggest an alternative colour for some designs if the children have school the following day.  

Glitter tattoos - some of our packages can include glitter tattoos.  We aim these mainly at slightly older children as they can last up to a week on the skin.  These are best suited to the hand or arm.  If a child is allergic to face paint we may offer glitter tattoos as an alternative. We ask you let us know if you are aware of any children attending the party where this may be possible.  Where possible we use biodegradable glitter to keep our planet clean. 

 

Balloon twisting - 1 balloon model per child. We regret that we can not provide more than one balloon per child, this is to allow us to make a model for as many children as possible within the allotted time. We are working to find an eco friendly alternative.  We regret that at the moment our balloons cannot be recycled. This is something we are hoping to improve in the future.  

 

It is the responsibility of the parent and or venue staff to make face painters aware of any children whose faces can not be painted, have a glitter tattoo or who should not have a balloon. 

 

If you are able to provide a table and two chairs for face painting that would be much appreciated.  If you cannot please let us know in 48 hours advance so we can provide an alternative.  

 

Thank you in advance for your kind cooperation.